Monday, October 3, 2011

Negotiating The Friendly Skies



The world of airline reservations quickly becomes a byzantine nightmare (in my humble opinion) if any changes need to be made to an existing ticket. Hence the depths of my gratitude to Becky Detimore at Inspired Journeys for guiding me through the darkness and out into the light with grace, good humor and mad expertise! She not only weathers, but DOMINATES Indian call centers, inane rules and inconsistent regulations. It's downright awe-inspiring!

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